UNPARALLELED BUSINESS INSIGHT:
This provides a deep understanding of the business, including market trends, customer behaviour, and competitors’ insight.
UNIQUE INDUSTRY COMPARATIVE INSIGHT:
This helps companies compare their performance to others in the same industry to identify areas for improvement.
EASE OF DATA INTERPRETATION:
The data is presented in a user-friendly manner to make it easier for companies to understand and act upon.
CONTINUOUS CUSTOMER DATA MANAGEMENT:
This involves ongoing management of customer data to ensure it is accurate and up to date.
BUSINESS CALL CENTRE:
A call centre is available to assist companies with any marketing campaign, market research, feasibility studies and ad hoc analysis.
STATE OF THE ART BUSINESS AND CORPORATE ANALYTICS:
Advanced analytics tools and techniques are used to provide insights into business performance and trends.
MULTIPLE BUSINESS DASHBOARDS:
A variety of dashboards are provided to give companies an overview of key performance indicators at a national, provincial, regional, and dealer level.
REPLACEMENT CYCLE ANALYSIS:
This analysis provides insight into the replacement cycle of products, helping companies plan for future demand.
PARTS FORECASTING AND PROFILING:
This service includes forecasting and profiling of parts by make, model, and age to help companies plan for future demand.
VEHICLE AGE PROFILING AND ANALYSIS:
This analysis provides insight into the age of vehicles, helping companies plan for future demand.
RISK PROFILING:
This analysis helps companies identify and manage risks associated with vehicle age, product range, dealer area, and industry segmentation.
SALES OPPORTUNITIES:
This service helps companies identify sales opportunities and improve their sales performance.
CUSTOMER RETENTION MODELLING:
This analysis provides insight into customer retention, helping companies identify areas for improvement.
AFTERMARKET ANALYSIS:
This analysis provides insight into the aftermarket, including dealer usage and customer satisfaction (CSI) and net promoter score (NPS).
CUSTOMER AND FLEET ANALYSIS:
This analysis provides insight into customer and fleet behaviour, helping companies identify opportunities for growth and improvement.
COMPETITOR ANALYSIS:
This analysis provides insight into competitor performance and strategies, helping companies stay ahead of the competition
LOST SALE REPORTING AND ANALYSIS:
The Lost Sales Reporting Solution will be designed to provide real-time tracking of lost sales data, with customisable reporting and analysis tools to help understand sales performance and lost sales trends. The system will be integrated with existing sales systems, i.e., Sales CE, making it easy to collect and analyse data. The user-friendly interface will allow for easy data entry and analysis, so the company can quickly and effectively make data-driven decisions.
PRE-SALES REPORTING AND ANALYSIS:
The ability to report on customer insight before a deal is concluded to enhance the salesperson’s ability to close a deal. The analysis will also create an awareness for sales KPI and training matters.
